Transform Your Call Center Quality
Automatically analyze call recordings, measure agent performance, detect sentiment, and uncover insights with cutting-edge AI. Real-time analytics and predictive models help you make data-driven decisions.
Real-Time Voice Analysis
Analyze customer interactions live with OpenAI's Realtime API. Get instant sentiment feedback and quality scores.
Churn Prediction
Identify at-risk customers before they leave. ML-powered models detect early warning signals.
Time Series Forecasting
Predict call volumes, resolution times, and customer behavior patterns with advanced analytics.
Sentiment Analysis
Understand customer emotions at scale. Track sentiment trends across all interactions.
Survival Analysis
Model customer lifetime value and retention probability with Kaplan-Meier curves.
Process Optimization
Identify bottlenecks and improvement opportunities to streamline operations.
How It Works
Upload or Connect
Upload call recordings or connect your real-time audio streams.
AI Analysis
Our AI transcribes, scores quality metrics, and extracts insights automatically.
Act on Insights
Review dashboards, predictive models, and actionable recommendations.
Ready to elevate your call center?
Join teams using AI to deliver exceptional customer experiences.