Customer Churn Analysis

Predict and prevent customer churn with ML-powered insights

Churn Rate
3.2%

+0.3% from last period

Active Customers
12,430

-1.1% from last period

Avg. Customer Lifetime
18 mo

Median: 16 months

Monthly Revenue Lost
$24.8K

Due to churn

Churn Over Time
Monthly churn rate trends
Month 1Month 6Month 12
Churn Rate (%)
Top At-Risk Segments
Customers most likely to churn
  • Enterprise - Tier AHigh
  • SMB - New AccountsMedium
  • Individual - PremiumLow