Analytics

Customer Churn Analysis

Predict and prevent customer churn with ML-powered insights

Churn Rate

3.2%

+0.3% from last period

Active Customers

12,430

-1.1% from last period

Avg. Customer Lifetime

18 mo

Median: 16 months

Monthly Revenue Lost

$24.8K

Due to churn

Churn Over Time

Monthly churn rate trends

Month 1Month 6Month 12

Top At-Risk Segments

Customers most likely to churn

  • Enterprise - Tier AHigh
  • SMB - New AccountsMedium
  • Individual - PremiumLow